Farewell: Richmond Practice

Important message regarding previous Richmond Practice, package-member refunds

 Dear package member,

You maybe entitled to a refund from after Tier 4 Covid restrictions came in to force. This is from 20 December 2020 to 1 November 2021. We agreed to you getting the refund, if you consulted another private GP, after our premises closed. The  provider closed, because of the unmanageable infection control risk the Delta-variant posed to patients, in the listed building that was it's home.

 You will, as always, be reimbursed for verified visits to another private GP on the same-day you provide your receipt.

To stop your membership, please CANCEL your standing order, the practice is unable to do so on your behalf.

Please submit receipts to mail@richmondpractice.co.uk.

Kind regards,

Designated maintenance manager

Farewell message

We bade a hearty farewell to all our friends and colleagues and thank them for their well wishes, good reviews and messages of support. The practice closed after a decade's commitment to providing same-day appointments to women, children and companies in the London Borough of Richmond-upon-Thames.

We wish to acknowledge the specialists and GPs who worked at the practice, including: Dr Arlt, Dr Niedermaier, Dr Radloff (Prevention Aid Ltd Directors), Dr Frontino and Schramm-Gajraj.  They are dearly missed by colleagues and Richmond residents alike.

 Dr Robert Arlt, (Consultant Paediatrician and lead for safeguarding), is available on  07400 591487 for appointments.

 In the alternative contact La Maisonmedicale or book with Findoc.

Richmond Chamber of Commerce Awards

There were many achievements the team shared worth remembering, including milestones such as being commended and awarded by the Richmond Chamber of Commerce in the Best Professional Services Firm category (2012, 2014 and 2016).  

An Integrated Governance Framework for Private Practice

The model of service provision developed by the Richmond Practice team represented an innovative approach to health services provision in the UK. It combined the skills of GPs with that of specialists in a primary care setting. The use of ultrasound by all the specialists to aid both the diagnosis and treatment of patients supported their offering. An Integrated Governance Framework, of which you may download a copy below, in aid of their work was developed by the doctors and management. The framework represents a unique contribution to knowledge and is a toolkit for the Independent Sector. The toolkit; developed in the aftermath of the Paterson Inquiry can help organisations track concerns and proposes practical solutions. 

In addition a bid was launched retain the old Richmond Royal Hospital as Richmond's own private clinic. There was a proposal for a diagnostic centre,  fertility clinic, a private and NHS doctors'-service, laboratory, dentist, sports medicine service, nursery and a museum and conference centre.  

Despite, the service closed in 2018 after a comprehensive CQC inspection and a Good result.

Other community contributions

In addition to the medical care and governance contributions, the provider will be remembered for all the thousands of local School Medicals it attended and for volunteering quality medical content to many local and national publications such as Baby London, Families on Thames and Parent News. A further highlight was their work on how to safeguard a crying baby. Please download a copy of a presentation delivered at the Sandown Baby & Toddler Show (2017), below.  Other initiatives included an internship developed to help Bio-Medical Sciences freshmen secure a place at Medical School, after graduating. They were then given funding and support to reapply to train as doctors or to consider other rewarding career options, within the health services.


It is with sadness that we learned of the passing of:

Dr Radloff on 17 November 2021. Condolence messages can be left at this link:

 and of Dr Eli Gajraj, age 49:


May they rest in peace.

Thanks to all the team and their families, who gave their unfailing commitment to Richmond families and businesses by turning up, on the same-day for appointments, without fail.

We thank you all. Bis bald.


The Richmond Practice management

S/he who has health, has hope; and s/he who has hope, has everything.

~ Thomas Carlyle

All requests for medical records, previously kept by Richmond Practice must also be sent to mail@richmondpractice.co.uk from the email address held by the practice. Please include the name and date of birth of the patient and their postal address.

The_Crying_Baby_ Baby&Todler_Show_2017.pdf